At SimpleDim, we’re committed to helping you create accurate, to-scale drawings in PowerPoint with confidence. To ensure you have the chance to fully explore our plug-in, we offer a robust free trial before you commit to a purchase. Below is our refund policy, designed to be fair and transparent.
Free Trial
We provide a 30-day free trial of SimpleDim at no cost. Simply sign up with your work email to get started. During the trial, you can use the plug-in on unlimited devices and share it with as many users as you’d like. This gives you ample time to test its features and ensure it meets your needs before purchasing a full license.
Full License Purchases
Once you purchase a full-year SimpleDim license, you’ll enjoy access to the software on up to 2 devices, along with maintenance and upgrades throughout the year. Because our free trial allows you to evaluate the plug-in risk-free, we do not offer refunds on full license purchases except in specific cases outlined below. All sales are final, and we do not provide pro-rated refunds for unused portions of the license term.
Refund Exception: Non-Functional Software
In the rare event that SimpleDim fails to install on your device or experiences errors that prevent its core functionality (e.g., adding scales, dimensions, or units to slides), you may be eligible for a refund. To qualify:
- Contact us at [email protected] within 7 days of your purchase date.
- Provide evidence of the issue, such as screenshots or error messages.
- If approved, we’ll issue a full refund of your license fee and deactivate your license. Our team may also work with you to troubleshoot the issue during this process.
- Questions or Support
We’re here to help! If you have any questions about this policy or need assistance with SimpleDim, feel free to reach out to us at [email protected].